Idacs are Independent Damage Assessment Centres specially
created to assess and record accident damage to motor
vehicles.
It provides professional reports of accident damage
that the insured, insurer and repairer can rely on.
This information will help to ensure that motor insurance
premiums charged to all motorists only reflect the
genuine costs involved in repairing the accident-related
damages.
Idacs provide qualified, independent, assessors who
are experts at finding and recording all relevant
vehicle damage.
Staff at Idacs are trained to help motorists to
arrange for towing services if required, to get the
necessary paperwork done which streamlines the repair
process, and to complete the necessary online forms
which gets the claim process off to the best possible
start.
Services provided by Idacs
- Hotline for motorists involved in accidents
- Towing service, if required
- Receive vehicles 24 hours a day, 7 days a week
- Qualified, independent inspectors to photograph
& record accident damage from 8am - 9pm, Monday
- Sunday (including public holidays)
- Independent, trustworthy reports on accident damage
- Help motorists fill out an online claim form
Note :
- Idacs do not charge motorists for the inspection
service
- They do not charge for towing damaged vehicles
- Idacs do not repair vehicles or recommend repairers.
Where the vehicle goes for repair must be decided
between the owner and the insurer - as at present
Idac hotline : 1800 887 5151
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