auto insurance

personal protection

housing insurance

health insurance

personal accident

travel insurance

other types of insurance








MAIN

Accident and Claims Guide


WHAT TO DO IN A MOTOR ACCIDENT

What To Do At The Accident Site

What To Do Immediately After

Keeping Records

How Do I Make A Claim

Hit And Run Cases

Seeing Your Lawyer

What Will Your Lawyer Do

How Much Can A Person Claim

At The Trial

Costs

How Do I Collect My Money

  1. Stay calm.
  2. Check if you or your passengers are not injured.
  3. Approach the other driver and check if he or his passengers are injured.
  4. If there is any personal injury, do not remove the vehicles unless absolutely necessary to extricate people or convey the injured to hospital.
  5. Exchange information with the other driver - vehicle registration number, name of driver, insurance company and insurance policy number.
  6. Do not apologise or admit fault. Do not argue over who is at fault.
  7. If you are able to, take photographs of the accident site, damage on vehicles, tire marks on the road, etc.
  8. Report the accident to your insurer immediately after the accident.
  9. If there is any personal injury, you must make a police report within 24 hours of the accident. If there is no injury, a "Non-Injury Motor Accident Report" will need to be submitted via your insurance company.
  10. Witnesses and passengers should also make reports, which will help with the investigation.



   Insurance Act
   
   Insurance Forum
    Disclaimer
   
   Idac
    About Idac
    The Idac process
    Idac network
   
   E-filing/Motor Accident
    Authorised Reporting Centres
   
   CPD for FEOs/Agents
    Training & Competency
    Institutions/Conferences
    CREST Course Providers
   
   Insurance Directory
    Insurers
    Agents
    Brokers
    Surveyors
   
   Insurance Guide
    News and Analyses
    Frequently Asked Questions
    Market Structure
    Insurance Ombudsman
    Motor Tribunal
    Motor Insurers' Bureau
    Accident & Claims Guide
    Accident Reporting
   
   Resource Library

 



Click to log-in




HOME | Market Structure | Insurance Companies | Events | Insurance Guide | Career