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Accident and Claims Guide


WHAT TO DO IMMEDIATELY AFTER

  1. Police Report: You should lodge a written police report as soon as possible at any police station or neighbourhood police post. If you are hospitalised as a result of the accident, make your report as soon as you are discharged from hospital.

    You have to give all the information mentioned in paragraph A above.

    The report must be made in English. If you have difficulty, ask someone to help you write a report beforehand, or you can explain the accident to the police officer who will translate it into English and write it for you.

    The police report is important because it is the official written record of the accident. Your insurance company, the police and lawyers will refer to it if you make any claim for compensation.

  2. Report to insurance company: You should report the accident to your insurance company (insurers) within the time limit stated in your policy, usually 7 days. Otherwise, your insurers may not accept responsibility for any claims made by you or the other party.

  3. Damage to your vehicle: You should arrange for your motor workshop to have your vehicle surveyed and repaired. If you wish, you may inform your insurers or the other party to give them an opportunity to inspect your vehicle, before it is repaired, within a reasonable time (e.g. 48 hours).

  4. Injury to person: If you have been injured, see a doctor immediately and get a medical report.

 




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